Frequently Asked Questions2017-02-11T12:36:17+00:00

Frequently Asked Questions

Here are some of the most common enquiries that we recieve.

Is acupuncture the same as ‘dry needling’?2018-06-13T10:53:51+00:00

Both modalities involve insertion of fine needles at specific points on the body. However, acupuncture approaches treatment with an holistic approach, aiming to balance the mind and body, whereas dry needling focuses only on the affected area.

Additionally, an acupuncturist will have an in depth knowledge of Chinese Medicine theory and will undergo a minimum of 4 years University training, and also be registered with the CMBA. They will have spent hundreds of hours on classical point location and observed clinical training, to ensure the highest standards are met.

What do I need to do before I come?2017-02-07T09:45:33+00:00

Ensure that you have had a light meal before you come for a treatment.

Wear comfortable loose clothing, and bring any scans/reports that you have relating to your condition.

How much time do I need for the consultation?2018-06-12T18:20:16+00:00

Please allow up to 80 minutes for the initial consultation and treatment.

Subsequent return consultations are approximately 40 minutes.

How many treatment sessions will I need?2017-02-07T09:37:50+00:00

The duration of treatment varies between patients, and depends on many factors such as age, constitution, and the severity of the illness. Often, improvements can be noticed after one treatment, although in most cases a handful of sessions will be necessary to obtain optimal results.

I am afraid of needles, will acupuncture hurt?2017-02-07T09:39:13+00:00

We understand that many people have a phobia of needles, so we endeavor to make your acupuncture experience as pleasant as possible. You may feel a slight prick as we insert the thin needles. Once we have inserted the needle to the required depth, you may feel some sensations around the acupuncture point. This is perfectly normal. It may feel slightly dull, heavy, sometimes tingling, but should not be painful or uncomfortable.

I am pregnant, can I have acupuncture?2018-06-12T18:27:52+00:00

Acupuncture is generally considered to be safe but occasionally (as with all health treatments) may be associated with possible adverse reactions in individual cases.

Whilst pregnant, Chinese medicine treatment may offer relief for pregnancy related musculoskeletal pains, and nausea and vomiting.

How do the herbs taste?2013-10-14T12:56:58+00:00

Some of the herbal formulas may have a slight bitter taste to them, but generally the taste isn’t too unpleasant. We use granulated herbal formulas, which means you will not have to deal with the bad taste of raw herbal decoctions.

Do I need to cook the herbs, and will it leave a bad smell?2017-02-08T07:48:23+00:00

We use the highest quality concentrated herbal granules. There is no need to cook or boil the herbs. You simply mix the granules thoroughly in a cup (250ml) of warm water, stir well, and drink. It’s that simple.

Are raw herbs more effective than powder herbs?2017-02-05T12:25:56+00:00

Not necessarily. Concentrated granule herb technology have come a long way in the past decade, and in some instances are superior in quality to raw herbs. The quality of raw herbs varies considerably, can take up to 2 hours a day to prepare, and the taste and smell can be rather unpleasant.

We use only the highest quality concentrated herbal extracts sourced from reputable suppliers who are GMP accredited.

Will herbs interfere with my current medication?2017-02-07T09:41:58+00:00

It is important that you let us know of any medication or supplements that you are taking, so we can formulate a herbal prescription to suit your individual needs. Herbal medicine can help with the side effects of your prescription drugs, and can also help to enhance its therapeutic actions. Taken at the correct dosages, herbal medicine is generally very safe to use.

How much will it cost?2017-02-07T09:44:05+00:00

The initial acupuncture consultation, including treatment, is $90.
Subsequent review consultations, including treatment, is $60.

A weekly course of granulated herbs varies between $30 and $40, depending on the medication required.

Cupping only therapy costs $40.

What are the methods of payment?2013-07-24T14:22:25+00:00

We accept cash, EFTpos and Credit Card payments (Visa and Mastercard only).

Am I able to claim a rebate with my private health fund?2019-02-21T13:29:14+00:00

All major health funds offer rebates for acupuncture, whilst some may offer rebates for Chinese herbal medicine. Rebates are typically under Extras coverage. Please contact your health fund for more information.

We have HICAPS facilities at our clinic, so you can make claims on the spot and only pay the gap amount for your treatment with selected health funds.

Can I claim acupuncture services on Medicare?2013-07-24T14:22:14+00:00

Unfortunately, our services are not bulk-billed and cannot be claimed on Medicare.

Do you offer concession/pension discounts?2013-07-24T14:23:55+00:00

Yes we do. The rate is 10% less on regular services and herbal medication.

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Write to us, or call on (03) 9908 2998.

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